Member Complaints
What to do?
The staff at ETCU takes pride in delivering the very best
service possible to the members. But sometimes, either due to a
misunderstanding or miscommunication, or by a simple error, we
slip up!
Problems can usually be solved simply by bringing the issue to
the attention of the staff member you were dealing with.
However, if you feel the situation has not been resolved to your
satisfaction, or requires special attention, we invite you to
contact our Complaints Officer.
Name: Gary Lockwood
Phone: 416-622-8500 ext. 26
Email: gary@etcu.com.
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- Problems can usually be solved simply by bringing the issue to the attention of the staff member you were dealing with.
